Oops! Sorry, the Amerock Hardware House is currently under construction. Please excuse us while we install our cabinet and drapery hardware! We will be back online on 9/3/2014 at 8AM EST.

Warranty

guardian

The Amerock® Corporation warrants that all products protected with the Guardian Lifetime Guarantee™ against defects in material and workmanship for as long as the original consumer purchaser owns the product. If the finish of any of the items protected by the Guardian Lifetime Guarantee™ tarnishes or corrodes, Amerock® will send to the original purchaser, without charge, a new replacement product of the same or comparable style and quality. This warranty does not include removal of the defective product or installation of the replacement product, which are the responsibilities of the original purchaser. This warranty does not cover product failure caused by improper installation, improper cleaning, product abuse, casualty, or other abnormal conditions.

If a defective knob or pull is encountered, please take the following action to receive a replacement:

  1. Remove knob or pull from cabinet
  2. Place in small box or mailing bag
  3. Enclose a brief description of problem
  4. Send prepaid to:
    Amerock Customer Service
    116 Exmore Road
    Mooresville, NC 28117

Amerock is not responsible for items lost in shipping. As such, we recommend using a carrier that provides tracking and delivery confirmation.

A customer service representative will contact you shortly. Please allow 2-4 weeks for replacement.

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